Privacy Policy

Introduction

The Photobooth Guy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using our website or services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services:

Personal Information You Provide

• Name and contact information (email address, phone number, mailing address)
• Event details (date, location, type of event)
• Payment information (processed securely through third-party payment processors)
• Communications with us (emails, phone calls, contact form submissions)
• Photographs and videos taken at your event (with your consent)

Automatically Collected Information

• Website usage data (pages visited, time spent, links clicked)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Analytics data to improve our website and services

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our photo booth rental services
• To process bookings, payments, and fulfill service requests
• To communicate with you about your event, bookings, and customer service inquiries
• To send you marketing communications (with your consent, which you can opt-out of at any time)
• To deliver digital copies of photos and videos from your event
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and website hosting services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent or at your direction.

Photo and Video Content

As part of our photo booth services, we capture photographs and videos at your event. We handle this content as follows:

• Photos and videos are stored securely and delivered to you as part of our service
• We may use event photos for marketing purposes (website, social media) only with your explicit written consent
• You can request that we do not use your event photos for marketing purposes at any time
• We retain event photos for a reasonable period to ensure delivery, after which they may be securely deleted
• You have the right to request deletion of your event photos at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

We may use third-party analytics services (such as Google Analytics) that use cookies to collect information about website usage. These services help us understand how visitors interact with our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Security measures include encryption, secure servers, access controls, and regular security assessments.

Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws, you have the following rights:

• Access: You have the right to request access to your personal information that we hold
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal and contractual obligations
• Withdrawal of Consent: You can withdraw consent for certain uses of your information at any time
• Complaint: You have the right to file a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Event photos and videos are typically retained for a period sufficient to ensure delivery to clients, after which they may be securely deleted upon request.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.